Billing Terms and Conditions

At Topwanda, we aim to provide a smooth, secure, and convenient checkout experience for all our customers. Please review the details below to understand how payments are handled on our website.

1. Accepted Payment Methods

Topwanda offers a variety of trusted and secure payment options, including:

  • Credit & Debit Cards: Visa, MasterCard, American Express, Maestro

  • PayPal

  • Apple Pay & Google Pay

  • Shop Pay

  • Bank Transfers (for bulk or wholesale orders — contact us directly)

All payments are processed in British Pounds (GBP).

2. Payment Processing

  • Payment must be completed at the time of purchase.

  • Orders are not processed or shipped until full payment has been received.

  • If a payment fails or is declined, the order will not be confirmed.

3. Pricing & Currency

  • All prices on Topwanda.com are listed in GBP.

  • Prices may change without prior notice.

  • Any applicable taxes, fees, or shipping costs will be calculated during checkout.

4. Secure Payment Processing

We take payment security seriously:

  • Our site uses SSL encryption to protect your payment information.

  • Payments are processed through verified and secure gateways.

  • We do not store your credit card or payment details on our servers.

5. Refunds & Chargebacks

  • Refunds are issued according to our Return & Refund Policy.

  • Chargebacks initiated without contacting us first may be disputed.

  • If you experience any issue with your payment or order, please reach out to us directly at info@topwanda.com — we are always ready to assist.

6. Fraud Prevention

Topwanda reserves the right to:

  • Cancel or place a hold on orders suspected of fraud or unauthorized activity.

  • Request additional identity verification for high-value purchases.

These measures are in place to protect both our customers and our business.

7. Contact Us

If you have any questions regarding payments or need support, feel free to reach out.

Store Name: Topwanda
Company Name: Khmaissi Solutions LLC
Company ID: 2025-001649411
Address: 55A New Wanstead, London, E11 2SA, United Kingdom
Email: info@topwanda.com
Phone: +44 7482 794283

Customer Service Hours:
Monday to Sunday — 9:00 AM to 6:00 PM (London Time)

We do our best to reply to your e-mail within 1–2 business days.